Privacy & Cookie Policy

Last updated: January 2026

1. Introduction

Welcome to XCLUSIVE Chauffeurs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and chauffeur services.

2. Information We Collect

We may collect and process the following types of personal information:

• Identity Data: Name, title.
• Contact Data: Email address, telephone number, billing address, pickup/drop-off addresses.
• Transaction Data: Details about payments and services you have purchased from us.
• Technical Data: IP address, browser type, and version, time zone setting, operating system, and platform.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your booking requests.
• To communicate with you regarding your journey or inquiry.
• To process payments and prevent fraud.
• To improve our website and customer service.
• To comply with legal obligations.

4. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

We use the following types of cookies:

• Strictly necessary cookies: Required for the operation of our website (e.g., booking forms).
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, delete, or transfer your data.

If you wish to exercise any of these rights, please contact us at xclusivechauffeurs@hotmail.com.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

XCLUSIVE Chauffeurs
344-354 Grays Inn Road
London, WC1X 8BP
Email: xclusivechauffeurs@hotmail.com
Phone: +44 20 3005 3265